Any order can be cancelled without giving reasons, provided it has not yet been dispatched.

How do I check whether my order has been dispatched?

As soon as your order has been shipped you will receive a shipping confirmation by e-mail. Do you have an EasyToys account? Then you can also see the status of your order there.

Has your order not been shipped yet?

Then contact us as soon as possible.

Make sure you have your order number at hand.