Sorry to hear you've received a damaged item. Of course, we'd like to resolve this for you as quickly as possible.

We'd ask you to submit your report via the EasyToys webshop you used to place your order. Click on yours in the list below to go directly to the relevant returns portal:

• Easytoys.com
• Easytoys.uk
• Easytoys.nl
• Easytoys.be
• Easytoys.fr
• Easytoys.es
• Easytoys.it
• Easytoys.de
• Easytoys.pl

After filling in the form, we'll process your request and you'll receive a response from us within 48 hours.

Our sincere apologies for the inconvenience. We'll help you as quickly as possible and make sure we find a suitable solution.